Privacy Policy

This privacy policy explains how Goa Tours Package ("we", "us", "our"), Main Calangute Beach Road, Calangute, North Goa 403516, handles the personal information you share with us through this website, by phone, by e-mail or on WhatsApp.

1. Information we collect

• Details you give us: your name, phone number, e-mail address, travel dates, number of travellers, the package you are interested in and anything you write in your message.
• Booking details: if you book with us, the names and identification details of travellers that hotels and transport providers require.
• Technical information: your IP address, browser type and the page from which an enquiry was sent, recorded to protect the website from misuse.

2. How we use your information

• To reply to your enquiry and prepare a quote.
• To make and manage your hotel, transport and activity reservations.
• To contact you about your trip before and during your stay.
• To keep our website secure and prevent spam or fraud.
• To meet our legal and accounting obligations.

We do not sell your personal information, and we do not send marketing messages unless you have asked us to.

3. Who we share it with

We share only what is necessary with the hotels, transport companies and activity operators who provide the services in your booking, and with service providers who help us run our business, such as website hosting and e-mail. We may also disclose information where the law requires it.

4. Cookies and analytics

Visiting this website does not require you to accept cookies, and we do not use advertising cookies. If website analytics is enabled, Google Analytics may set cookies to help us understand in aggregate how visitors use the site. You can block cookies in your browser settings without affecting your ability to use the website.

5. Third-party services

Our pages link to services such as WhatsApp and Google Maps. When you use them, their own privacy policies apply. Please do not send payment card numbers or passwords through the enquiry form, e-mail or WhatsApp.

6. How long we keep information

We keep enquiry details for as long as needed to answer you and for a reasonable period afterwards in case you contact us again. Booking records are kept for as long as the law requires.

7. Security

Our website uses encrypted (HTTPS) connections, and access to enquiry data is limited to authorised staff. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.

8. Your choices

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To do so, contact us using the details below and we will respond within a reasonable time, in line with applicable Indian data protection law.

9. Children

Our services are intended for adults. Details of children are collected only from a parent or guardian, and only where needed for a booking.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

11. Contact

For any privacy question or request, call or WhatsApp +91 92161 66416, e-mail hellogoatourspackage@gmail.com or use our contact page.

Questions about this page? Contact us and we will be glad to explain.